ShippingPolicy

Shipping & Delivery Policy – Glitszy

At Glitszy, we are committed to delivering your jewellery safely and on time. Please read the details below to understand our shipping and delivery process.


Order Confirmation

Once you place an order on our website, you will receive an order confirmation via email (and SMS, if provided) containing your order details.


Order Processing & Dispatch

  • All confirmed orders are typically processed and dispatched within 3–4 working days.

  • Dispatch timelines may vary slightly during high-demand periods, promotional sales, or public holidays.

  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).


Shipping & Tracking Information

  • Once your order is dispatched, you will receive shipment tracking details via Email.

  • Tracking updates may take 24 hours to reflect after dispatch.


Estimated Delivery Timelines

Delivery timelines depend on your delivery location and courier partner serviceability:

  • Metro / Tier-1 Cities: 4–7 working days

  • Tier-2 / Tier-3 / Remote Areas: 7–12 working days

In rare cases, delivery may take additional 2–3 working days due to factors such as:

  • Courier delays

  • Weather conditions

  • Local restrictions

  • Unforeseen logistics issues


Shipping Charges (Within India)

  • Free shipping on orders with a cart value of ₹599 or above

  • A flat shipping charge of ₹45 applies to orders below ₹599

  • Shipping charges (if applicable) are non-refundable


Order Modification After Confirmation

If you wish to request a change in your order (such as address correction), please contact us at the earliest with your Order ID:

📧 support@glitszy.in

Note: Order modifications are possible only if the order has not yet been dispatched.


Order Cancellation

  • Orders cannot be cancelled once shipped

  • To request a cancellation, please contact us immediately after placing the order and before dispatch by emailing:

📧 support@glitszy.in


Delivery Partners

Glitszy ships orders through reliable and trusted logistics partners.
Courier partner selection depends on delivery location, pin code serviceability, and logistics availability.


Need Help?

For any shipping or delivery-related queries, feel free to reach out to us:

📧 support@glitszy.in